2160-8007
Nintendo Account Linking Failure
⚠️ Important Warning
Apply these solutions with caution.
Refer to official manufacturer website for authoritative information. For reference only.
Official Solution
This error code is displayed when the Nintendo Switch console is unable to complete the process of linking to a Nintendo Account. This may be due to a temporary service issue or a problem with the internet connection.
Please ensure your console is connected to the internet and try again later. Restarting the console may also resolve the issue.
Common Symptoms
- The error appears during the user creation process when attempting to link a Nintendo Account.
- You are unable to access the eShop or online play because the account linking process fails.
- The process times out and displays the 2160-8007 error code.
- The issue is more common on networks with strict firewalls or content filters.
Hardware Information
This is a software and network-level error. It is not caused by a hardware malfunction of the Nintendo Switch console. The problem lies in the console's ability to communicate with Nintendo's account servers.
Components
Tools
Difficulty
BeginnerStep-by-Step Solutions
This is often a network communication issue. Before trying advanced steps, simply restarting your Switch and your home router is the most effective first step.
Restart the Nintendo Switch
Hold the POWER button for three seconds, then select 'Power Options' > 'Restart'. A simple reboot can clear temporary software glitches preventing the connection.
Power Cycle Your Home Network
Unplug your modem and router for at least 60 seconds. Plug them back in, wait for them to fully initialize, and then try the account linking process on the Switch again.
Change DNS Settings
Go to System Settings > Internet > Internet Settings. Select your network, choose 'Change Settings', and manually set the DNS to Primary: 8.8.8.8 and Secondary: 8.8.4.4. This can bypass local DNS issues.
Check for Parental Controls or Firewall Blocks
If you are on a network with active parental controls or a firewall (like a school or workplace network), they may be blocking the servers needed for account verification. Try using a different network, such as a mobile hotspot, to complete the process.