2813-0998

eShop not available in your region

switch

20% success rate

⚠️ Important Warning

Apply these solutions with caution.

Refer to official manufacturer website for authoritative information. For reference only.

Official Solution

1. The Nintendo Account country/region must be set to a territory with an eShop (US, JP, etc.)

2. Log out → change country (accounts.nintendo.com > Profile) → log in again

Common Symptoms

“Nintendo eShop cannot currently be used in your country/region” immediately after tapping eShop icon
Same message when redeeming download code

Hardware Information

Not hardware-related. Triggered by region lock in account metadata. Using LAN adapter or microSD does not resolve unless region is changed.

Components

• N/A

Tools

• N/A

Difficulty

Beginner

Step-by-Step Solutions

Nintendo-Account country/region change

1. Log in at accounts.nintendo.com → Profile → Country/Region. 2. Pick a territory with a live eShop (US, JP, etc.). 3. Re-launch eShop on the Switch.

70% success rate

reboot after changing country if eShop still shows the error.

20% success rate

Commonly Affected Games

Any title requiring eShop accessspikes seen with Splatoon 3 DLC & Metroid Dread patch downloads

Sources

nintendo.com/en-gb/Support...nintendo.com/au/support/articles/error-code-2813-0998/reddit.com/r/NintendoPH...reddit.com/r/NintendoSwitch...thedroidguy.com/nintendo-switch

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Last updated: 2025-07-17