2813-2470
Credit Card Processing Error
⚠️ Important Warning
Apply these solutions with caution.
Refer to official manufacturer website for authoritative information. For reference only.
Official Solution
This error code indicates that there was an issue processing the credit card information you entered. This may be due to incorrect information being entered or an issue with the card itself.
Please double-check the credit card number, expiration date, security code, and billing address. If the information is correct, you may need to try a different card or use an alternative payment method like a Nintendo eShop Card or PayPal.
Common Symptoms
- The error appears on the Nintendo eShop after you enter your credit card details and attempt to make a purchase.
- Your credit card is valid and works for other online purchases, but fails on the eShop.
- The purchase is declined immediately with the code 2813-2470.
- The error can occur when adding funds or directly purchasing a game.
Hardware Information
This is a financial transaction and account-related error. It is completely unrelated to the Nintendo Switch console hardware.
Components
Tools
Difficulty
BeginnerStep-by-Step Solutions
Often, the billing address or postal code entered on the Switch does not exactly match what your bank has on file, causing this error.
Verify All Credit Card Information
Carefully re-enter your credit card information. Pay close attention to the billing postal code; it must match the postal code associated with your credit card statement exactly.
Use PayPal as a Payment Method
Link your PayPal account to your Nintendo Account. You can do this through the eShop or the Nintendo website. Purchasing through PayPal often bypasses direct credit card verification issues.
Try a Different Credit Card
If you have another credit or debit card, try using it. Some card issuers have stricter online verification that may conflict with Nintendo's system.
Purchase a Nintendo eShop Card
Buy a digital or physical Nintendo eShop gift card from a retailer. You can then redeem the code on the eShop to add funds to your account and make purchases without a credit card.
Contact Your Bank or Credit Card Issuer
Call the customer service number on the back of your card. Ask them if they see a transaction attempt from Nintendo and why it was blocked. They may need to authorize the transaction on their end.