CE-33743-0
PlayStation Network is currently busy
ps4
% success rate
⚠️ Important Warning
Apply these solutions with caution.
Refer to official manufacturer website for authoritative information. For reference only.
Official Solution
Common Symptoms
- Cannot connect to PlayStation Network services
- Error message states PSN is busy
- Unable to access online features
- Network connectivity appears fine but PSN access fails
Hardware Information
Components
Tools
Difficulty
Step-by-Step Solutions
This error typically indicates PSN server issues or network connectivity problems. Check PSN status first.
1
Check PlayStation Network Status
Visit PlayStation Network status page to verify if servers are operational
2
Restart PS4
Press PS button > Power > Restart PS4 and wait for complete reboot
3
Power Cycle Network Equipment
Turn off router and modem, wait 5 minutes, then restart both devices
4
Test Internet Connection
Go to Settings > Network > Test Internet Connection to verify connectivity
5
Change DNS Settings
Set DNS to Manual: Primary 8.8.8.8, Secondary 8.8.4.4
Additional Workarounds
Wait for PSN server issues to resolve if status shows problems
Use wired connection if possible for more stable connectivity
Sources
Did this solution help you?
Last updated: 2025-07-21