CE-36329-3
Corrupted Data Error
⚠️ Important Warning
Apply these solutions with caution.
Refer to official manufacturer website for authoritative information. For reference only.
Official Solution
An error has occurred with the application data. This may be due to corrupted data on the PS4 or the game disc.
1. Delete the application and reinstall it. Back up your saved data first.
2. If using a disc, ensure it is clean and free of scratches.
3. If the error persists, start the PS4 in Safe Mode and select 'Rebuild Database'.
Common Symptoms
- Application icon appears as a gray box with a 'Corrupted Data' label.
- Error message appears when trying to start a game or application.
- Game save file fails to load, citing corrupted data.
- The error frequently occurs after a game update or system software patch.
- PS4 becomes slow or unresponsive when navigating near the corrupted application.
Hardware Information
Persistent CE-36329-3 errors, especially across multiple games, can be a primary symptom of a failing internal Hard Disk Drive (HDD). Data corruption occurs when the drive can no longer reliably read or write data to its sectors. Upgrading to a new HDD or SSD often permanently resolves the issue.
Components
- • Internal HDD/SSD
Tools
- • Phillips screwdriver
- • USB drive (for data backup and system software reinstallation)
Difficulty
IntermediateStep-by-Step Solutions
Before deleting any application, always back up your save data to PlayStation Plus cloud storage or an external USB drive.
Delete and Reinstall the Application
Highlight the corrupted application, press the OPTIONS button, and select 'Delete'. Reinstall the game from your Library or the game disc.
Rebuild Database in Safe Mode
Power off the PS4. Press and hold the power button until you hear the second beep to enter Safe Mode. Connect your controller via USB and select option 5, 'Rebuild Database'. This reorganizes the files on your hard drive and can fix corruption issues without deleting your data.
Check and Clean the Game Disc
If the error occurs with a physical game, eject the disc. Inspect it for scratches, smudges, or fingerprints. Clean it with a soft, lint-free cloth, wiping from the center to the outer edge.
Initialize PS4 (Last Resort)
This is a factory reset and will erase all data. Back up everything first. Go to Settings > Initialization > Initialize PS4 > Full. This will wipe the hard drive and reinstall the system software, resolving deep-seated corruption.