CE-37732-2
Downloaded File Failed to Install
⚠️ Important Warning
Apply these solutions with caution.
Refer to official manufacturer website for authoritative information. For reference only.
Official Solution
The downloaded file could not be installed correctly. It may have been corrupted during the download process.
Please delete the downloaded content from your Notifications and try downloading it again.
Common Symptoms
- A game or system software download completes, but the installation phase fails with error CE-37732-2.
- You see the error in the 'Notifications' > 'Downloads' section of the PS4.
- The error prevents a new game or a critical game update from being applied.
- This issue only affects downloaded content, not disc installations.
Hardware Information
This is a software-level error. The primary cause is data corruption that occurred during the download, often due to a brief internet disconnection. While persistent issues could hint at a failing hard drive, this specific error code usually points to a one-time download failure.
Components
Tools
Difficulty
BeginnerStep-by-Step Solutions
Often, you may need slightly more free hard drive space than the download file size suggests, as the system needs temporary space for the installation process.
Delete the Corrupted Download
Navigate to the 'Notifications' area from the PS4 main menu. Find the file that failed to install, press the OPTIONS button on your controller, and select 'Delete'.
Check and Free Up Storage Space
Go to Settings > Storage and check your available space. Ensure you have at least double the file size of the download available. Delete old games or applications if necessary.
Restart Your PS4 and Router
Perform a full restart of your console. It's also a good idea to restart your router to ensure the next download is stable and not interrupted.
Re-download the Content
Go back to your Library (for games) or System Software Update settings to start the download again. Consider using a wired LAN connection instead of Wi-Fi for a more stable download.