CE-43461-8
System software update failed
⚠️ Important Warning
Apply these solutions with caution.
Refer to official manufacturer website for authoritative information. For reference only.
Official Solution
Cancel and delete the failing update from notifications. Go to Settings > System Software Update and start the download manually. If the issue persists, use Safe Mode to rebuild the database.
Common Symptoms
- System software update fails to complete
- Error occurs during firmware update process
- Update gets stuck or stops suddenly
- Console shows error when trying to install system updates
Hardware Information
Often relates to internal hard drive issues or corrupted database files. Hard drive problems are common causes.
Components
- • Hard Drive
Tools
- • Phillips screwdriver
- • USB drive (FAT32 formatted)
Difficulty
IntermediateStep-by-Step Solutions
Back up save data before rebuilding database. This error often relates to corrupted update files or database issues.
Delete Failed Update Notification
Navigate to notifications and delete the corrupted/failed update notification
Restart and Download Update Manually
Go to Settings > System Software Update and start the download manually
Rebuild Database in Safe Mode
Power off completely, hold power button until second beep, select Option 5 'Rebuild Database'
USB System Update
Download complete system software from PlayStation website and install via USB
Check/Reseat Hard Drive
Remove and securely reinstall the internal hard drive