CE-108255-1
Game or application crashed.
⚠️ Important Warning
Apply these solutions with caution.
Refer to official manufacturer website for authoritative information. For reference only.
Official Solution
Update the game or PS5 system software.
If the issue persists, try Safe Mode steps:
1. Power off → hold power 7 sec → enter Safe Mode.
2. Select Option 5 'Rebuild Database'.
3. If the error persists, select Option 7 'Reset PS5 (Reinstall System Software)' after backing-up saves.
Common Symptoms
- Frequent crash on launch
- Game freezes during gameplay
- Application unexpectedly closes
- Error appears immediately after a major system update or game patch
- Download/patch progress freezes, then CE-108255-1 triggers
Hardware Information
PS5 CXD90062GG SSD controller may overheat (> 75°C) causing I/O faults that surface as CE-108255-1. Vent-clogged heatsinks or dry thermal paste amplify the issue.
Components
- • SSD
- • Heat Sink
- • Thermal Paste
Tools
- • Phillips screwdriver
- • Anti-static wrist strap
Difficulty
AdvancedStep-by-Step Solutions
Back-up cloud saves before Steps 2-4.
Restart your PS5
Hold the power button for 10 seconds to force shutdown, then restart
Update system software
Go to Settings > System > System Software > System Software Update
Rebuild database in Safe Mode
Boot into Safe Mode and select 'Rebuild Database' with detailed button sequence. Reference: https://www.playstation.com/en-us/support/hardware/safe-mode-playstation/
Move game to internal SSD
Transfer the game from external storage to internal SSD
Check heat sink and apply thermal paste
Hardware-level fix for overheating issues