CE-108255-1
Game or application crashed.
Official Solution
Update the game or PS5 system software.
If the issue persists, try Safe Mode steps:
1. Power off → hold power 7 sec → enter Safe Mode.
2. Select Option 5 'Rebuild Database'.
3. If the error persists, select Option 7 'Reset PS5 (Reinstall System Software)' after backing-up saves.
Common Symptoms
- Frequent crash on launch
- Game freezes during gameplay
- Application unexpectedly closes
- Error appears immediately after a major system update or game patch
- Download/patch progress freezes, then CE-108255-1 triggers
Hardware Information
PS5 CXD90062GG SSD controller may overheat (> 75°C) causing I/O faults that surface as CE-108255-1. Vent-clogged heatsinks or dry thermal paste amplify the issue.
Components
- • SSD
- • Heat Sink
- • Thermal Paste
Tools
- • Phillips screwdriver
- • Anti-static wrist strap
Difficulty
AdvancedStep-by-Step Solutions
Back-up cloud saves before Steps 2-4.
Restart your PS5
Hold the power button for 10 seconds to force shutdown, then restart
Update system software
Go to Settings > System > System Software > System Software Update
Rebuild database in Safe Mode
Boot into Safe Mode and select 'Rebuild Database' with detailed button sequence. Reference: https://www.playstation.com/en-us/support/hardware/safe-mode-playstation/
Move game to internal SSD
Transfer the game from external storage to internal SSD
Check heat sink and apply thermal paste
Hardware-level fix for overheating issues
Commonly Affected Games
Additional Workarounds
Sources
Did this solution help you?
Related Error Codes
CE-108862-5
CE-108862-5