CE-108862-5
CE-108862-5
ps5
55% success rate
Official Solution
1. Check PS Network Status and wait if any core services are “Down”
2. Reboot router → wait 5 min → power on
3. Re-test Internet (Settings > Network > Test)
4. Switch to wired LAN or 5 GHz Wi-Fi and assign manual DNS (8.8.8.8/8.8.4.4)
Common Symptoms
- ”Something went wrong (CE-108862-5)” when opening PS Store or online game lobby
- Sudden disconnects after system-software 25.05 update
Hardware Information
Primarily a network / DNS issue; local NIC OK. Faulty ISP CG-NAT or strict firewall can also surface this code
Components
- • N/A
Tools
- • N/A
Difficulty
BeginnerStep-by-Step Solutions
1
Restart PS5 & Router
55% success rate
Commonly Affected Games
EA FC 25Helldivers 2Destiny 2 (large matchmaking spikes)
Sources
https://www.playstation.com/en-us/support/error-codes/ps5/ce-108862-5/?utm_source=chatgpt.comhttps://status.playstation.com/https://www.gamesradar.com/ps5-error-codes/?utm_source=chatgpt.comhttps://www.reddit.com/r/PS5HelpSupport/comments/ndf7tm/playstation_5_error_codes_meaning_and_fixes_may/?utm_source=chatgpt.comhttps://www.reddit.com/r/playstation/comments/xs04f5/error_code_ce1088636_has_anybody_ever_encountered/?utm_source=chatgpt.com
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Last updated: 2025-07-17
Related Error Codes
CE-108255-1
Game or application crashed.
PS585% success rate