Steam Deck handheld gaming console by Valve - troubleshoot Steam Deck errors

Steam Deck

PS5 CXD90062GG SSD controller may overheat (> 75°C) causing I/O faults that surface as CE-108255-1. Vent-clogged heatsinks or dry thermal paste amplify the issue.

Hold the power button for 10 seconds to force shutdown, then restart

Restart your PS5

Go to Settings > System > System Software > System Software Update

Update system software

Boot into Safe Mode and select 'Rebuild Database' with detailed button sequence. Reference: https://www.playstation.com/en-us/support/hardware/safe-mode-playstation/

Rebuild database in Safe Mode

Transfer the game from external storage to internal SSD

Move game to internal SSD

Hardware-level fix for overheating issues

Check heat sink and apply thermal paste

Game or application crashed.

Moving the title to internal storage fixes the error for many users.

Go to My Games & Apps > Manage game and add-ons > Updates to check for pending updates

Check for game updates

Hold the Xbox button for 10 seconds to restart

Restart your Xbox

If the title is on an external USB drive, move or reinstall it to the internal SSD or Storage Expansion Card

Move game to internal storage

Delete local save data and re-sync from cloud

Clear local saved games

Settings > Network > Advanced settings > Alternate MAC address > Clear

Reset MAC address

Uninstall and reinstall the problematic game - this is the primary official solution

Reinstall the game

Visit support.xbox.com or the publisher's status page; launch when all services show 'Up'

Check Xbox Live & Game-specific server status

Game or app won't start

This is typically a software or network-related error. However, if the issue happens with every single installation and persists after a full factory reset, it could indicate an early sign of internal storage (HDD/SSD) failure. Check if the console has adequate ventilation as overheating can also interrupt installations.

Visit the official Xbox status page (support.xbox.com/xbox-live-status) to see if there are any outages affecting game installations. If so, wait until services are restored.

Check Xbox Live Service Status

Go to 'My Games & Apps' > 'Queue'. Highlight the stuck installation, press the Menu button, and select 'Cancel'. Then, try installing the game again from your library or the store.

Cancel and Restart the Installation

Press and hold the Xbox button on the front of the console for 10 seconds until it fully shuts down. Unplug the power cord for 60 seconds, then plug it back in and restart the console. This clears the system cache.

Perform a Full Power Cycle

Go to Settings > Devices & connections > Blu-ray > Persistent storage. Select 'Clear persistent storage'. Restart your console and try the installation again.

Clear Persistent Storage (Blu-Ray Cache)

As a more drastic step, go to Settings > System > Console info > Reset console. Choose the option 'Reset and keep my games & apps'. This will reset the OS without deleting your installed games.

Reset the Console (Keep Games & Apps)

Installation Stopped Error

Select OK to close error message, then select Continue to attempt download again. Repeat a few times if needed

Retry the download

Hold the power button for 12 seconds, then restart

Restart your Nintendo Switch

Clear cache and restart

Use Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1)

Change DNS settings

Test internet connection in System Settings > Internet

Check internet connection

Initialize console (keep save data)

If installing from microSD, archive the title → redownload to internal memory

Move the game to internal storage

Game download or update failed

Primarily a network / DNS issue; local NIC OK. Faulty ISP CG-NAT or strict firewall can also surface this code

Restart PS5 & Router

CE-108862-5

Not hardware-related. Triggered by region lock in account metadata. Using LAN adapter or microSD does not resolve unless region is changed.

	1.	Log in at accounts.nintendo.com → Profile → Country/Region.
	2.	Pick a territory with a live eShop (US, JP, etc.).
	3.	Re-launch eShop on the Switch.

Nintendo-Account country/region change

reboot after changing country if eShop still shows the error.

eShop not available in your region

CE-34878-0 is fundamentally an application crash code, but persistent recurrence can signal deeper storage corruption or failing internal HDD/SSD, especially on aging PS4 units.

Improperly seated / failing internal drive reported in community threads.

Data fragmentation / corruption often resolved by Rebuild Database in Safe Mode.

Peripheral conflicts (PlayStation Camera / Face Recognition) have triggered repeat crashes for some users.

Settings › System Software Update; highlight game › Options › Check for Update. Install all pending patches.

Update Game & System Software

Shut down (not Rest Mode) → unplug power 1 min → replug & boot. Clears cache/glitches.

Full Restart / Power Cycle

Unplug camera → Settings › Login Settings › disable Enable Face Recognition.

Disconnect PS Camera & Disable Face Recognition

Power off → hold power ~7 sec until 2nd beep → connect controller via USB → Safe Mode Option "Rebuild Database." Non-destructive; reorganizes file system.

Rebuild Database (Safe Mode)

Account Management › Restore Licenses; then delete & reinstall the crashing title (backup saves first).

Restore Licenses & Reinstall Affected Game

Power down; reseat original HDD/SSD; if upgraded, try re-installing original drive. Check SMART health on PC if possible.

Reseat / Replace Internal Drive

Backup saves → Settings › Initialization › Initialize PS4 (Full). Reinstall games.

Initialize PS4 (Factory Reset)

Game/Application Crash - Destiny 2, Minecraft & More Games

Persistent E102 often signals corrupted OS on the internal HDD/SSD or a failing drive.

Drive replacement or re-seating fixes many units; YouTube teardown confirms HDD swap success.

Not game-specific; triggers during startup/update phase.

Hold Xbox button 10 s → unplug 60 s → restart

Power-cycle console

Startup Troubleshooter › Reset (keep games)

Download file, NTFS-format 8 GB USB 3.0, install via Troubleshooter

Offline System Update (OSU1)

Reset & remove everything

Reinstall OSU1 (Add warning: opening console voids warranty.)

Reseat / replace internal HDD or install new SSD

System Error E102 – Startup/Update Loop

E105 is commonly linked to corrupted OS or a failing internal drive.

Hold Xbox button 10 s ➜ unplug 60 s ➜ restart

Full power-cycle

Reset (keep games & apps)

Download OSU1 to NTFS USB ➜ install via Troubleshooter

Factory reset

Swap failing drive ➜ reinstall OSU1 (warranty void risk)

Replace / reseat internal HDD/SSD

System Error E105 – Startup Failure

Hold Power button for 10-12 seconds to force shutdown, then connect official Steam Deck charger and boot again

Power-cycle (10 sec hold) → boot on AC

Hold Volume+ and Quick Access (...) buttons for 10 seconds, then unplug power supply while holding buttons. LED should flash 3 times. Reconnect charger to exit storage mode

Boot-Manager → Battery Shipping Mode

Create SteamOS recovery USB drive (8GB minimum), boot from USB using Boot Manager, and select re-image option to preserve user data

SteamOS Recovery USB → Re-image Steam Deck

Download latest SteamOS recovery image from Steam, flash to fresh USB drive using balenaEtcher, and repeat recovery process

If recovery fails, re-flash latest SteamOS-recovery-3.6.x.img on a new USB and repeat

Stuck on Valve logo after update

Force shutdown, then hold Volume Down + Power until chime to access Boot Manager, select boot from USB-C recovery drive

Hold Power 10 s to shut down; boot with Vol- + Power → Boot from USB-C recovery drive

Connect USB keyboard, access recovery terminal, run 'fsck -y LABEL=home' and other partition checks to repair file system errors

Run automated fsck on all Linux partitions; accept "y(es)" prompts for repairs

Use Dolphin file manager in recovery KDE desktop to safely delete large files, or carefully use terminal with 'ls' first to verify targets before deletion

Free space if /home full: rm -rf ~/Downloads/* or remove ROMs via Dolphin file manager in recovery KDE

Use recovery image desktop shortcuts to re-image SteamOS while preserving user data if file system repairs fail

Re-image SteamOS via recovery menu if Step 2-3 fail

Download latest SteamOS recovery image from Steam, create new bootable USB with balenaEtcher, perform complete system reinstall

As a last resort, flash latest SteamOS image with balenaEtcher, then reinstall games / Proton prefixes

Emergency Mode / FSCK Prompt (corrupted file-system)

Primarily a kernel panic caused by incomplete firmware patching; hardware faults are rare.

Edge cases implicate the M92T36 power-management IC or bad battery cells, usually on units that also displayed blue-screen-of-death prior to purchase.

Hold POWER 3 s → Power Options → Restart

Normal restart (POWER 3 s)

Hold POWER 12 s to force shutdown, then connect official charger and boot again

Forced shutdown (POWER 12 s) then boot on AC

Boot into Recovery Mode (POWER + Volume Up + Volume Down) and choose Update System

Recovery Mode → Update System

If Update System fails, select Initialize Console Without Deleting Save Data option in Recovery Mode

Recovery Mode → Initialize Without Deleting Save Data

Contact Nintendo Support for hardware-level repair or board replacement if software solutions fail

If error persists, contact Nintendo for repair or board-level PMIC replacement

System Error, Please Restart

Error stems from network stack handshake time-outs; new Broadcom Wi-Fi 6E chipset can mis-negotiate WPA-Enterprise networks.

No evidence of defective antenna; mostly firmware/driver layer.

Power-cycle router and console to refresh network connection

Restart router & console

Connect to 5 GHz Wi-Fi network or use mobile hotspot as alternative

Switch to 5 GHz band or mobile hotspot

Configure manual DNS settings to bypass router DNS issues

Manually set DNS 8.8.8.8 / 8.8.4.4 (Settings > Internet > DNS)

Remove existing network connection and reconnect using WPA2 instead of WPA-Enterprise

Forget network → re-add with WPA2 (disable WPA-E)

Connect wired ethernet via USB-C adapter to complete downloads, then wireless should function normally

Use USB-C LAN adapter in dock, download all pending updates, then Wi-Fi works thereafter

Unable to Communicate / Download Failed

The transfer program runs a USB-PD handshake; it looks for Nintendo's 15 V / 2.6 A power profile, absent on many generic chargers.

No evidence of port failure—old Switch charges on other cables, but fails AC check because the handshake flag isn't set.

If debris in the USB-C port blocks the CC pins, the console may never detect any adapter; cleaning the port can solve rare cases.

Update both consoles → Settings → System → System Update, then reopen System Transfer

Plug the Switch 2 official adapter into Switch 1 until the warning disappears, then move it to Switch 2 when its prompt shows

Avoid third-party or phone chargers—they charge but fail Nintendo's PD check; do not rely on the dock's USB-A ports

Reset the adapter & dock: unplug AC brick and dock for 30 s, re-attach, and repeat Step 2

Inspect & clean USB-C port on Switch 1 if it still refuses to detect any adapter; cleaning the port can solve rare cases

System Transfer Connect an AC Adapter

This is almost always a network configuration or environmental issue rather than a hardware fault with the Switch. The error is related to the initial handshake between the console and the router. A faulty Wi-Fi chip in the Switch is extremely rare but possible if no networks can ever be detected on any router.

Hold the POWER button on the Switch for three seconds, select 'Power Options', then 'Restart'. Unplug your modem and router from power for 60 seconds before plugging them back in. Wait for them to fully reboot before trying to connect again.

Restart Console and Network Hardware

Bring the Nintendo Switch within 10-15 feet (3-5 meters) of your wireless router to ensure a strong signal. Remove any physical obstructions between the devices.

Move Closer to the Router

From the Internet settings, select 'Manual Setup'. You will need to enter your network's SSID (Wi-Fi name), security type (e.g., WPA2-PSK), and password. This can sometimes find networks that an automatic scan misses.

Manually Create a Connection

Log in to your router's settings and try changing the wireless band. If you are on a 5 GHz band, try switching to 2.4 GHz, as it has a longer range. The Switch is compatible with both.

Change Router's Wireless Frequency Band

Ensure your router's SSID Broadcast is enabled. If it's turned off, your Wi-Fi network will be hidden, and the Switch will not be able to find it automatically.

Check Router's SSID Broadcast Setting

Could Not Connect to Network

Bottleneck is almost always server or router handshake; no widespread NAND or Wi-Fi-chip defects have been confirmed.

Switch 2's Broadcom Wi-Fi 6E card defaults to 6 GHz DFS channels; some routers fall back to 2.4 GHz, throttling speed unless manually pinned to 5 GHz.

Storage performance has tested normal once a stable >25 Mb/s link is present.

Settings → Internet → Connection Status → Frequency "5 GHz"; reconnect if it shows 2.4 GHz

Force 5 GHz

Edit network → DNS Manual → turn IPv6 off; many users report speed jump from 25 Mb/s → 250 Mb/s

Disable IPv6

Unplug router 30 s, hold POWER 12 s on Switch 2, then retry

Power-cycle router & console

Dock the console and run the update via Ethernet

Use USB-C LAN adapter

Network settings → MTU manual 1500; some ISPs throttle default 1400

Change MTU to 1500

Reddit users confirm updates complete in <10 min after midnight when Nintendo CDN load drops

Retry off-peak

Switch 2 Day-One System Slow Update Stuck Taking Forever

The code indicates a server-side handshake failure; no evidence points to faulty Wi-Fi hardware or NAND.

Slow or congested 2.4 GHz Wi-Fi channels exacerbate the timeout; tests show switching to 5 GHz eliminates the error for many users.

Users with mesh systems report success after forcing the Switch onto a node that is not doing DFS channel hopping.

Check Nintendo's network status page—if services are "red" or "orange," the only fix is to wait until they return to "green."

Check Nintendo server status; if down, wait and retry later.

Power-cycle the router (unplug 30 s; console POWER 12 s) and retry the download.

Power-cycle router and console

Switch to 5 GHz Wi-Fi or wired LAN adapter via dock; reconnect eShop.

Switch to 5 GHz Wi-Fi or wired LAN adapter

Manually set DNS to 8.8.8.8 / 1.1.1.1 (Settings → Internet → DNS Manual).

Manually set DNS to 8.8.8.8 / 1.1.1.1

Retry during off-peak hours (after midnight local) when traffic is low; downloads usually finish in minutes.

Retry during off-peak hours

Switch Error 2811-7429 – Unable to Connect to Nintendo eShop

Most cases point to a dirty / damaged Blu-ray surface or bad sectors on the PS4 HDD.

Repeated failures across all discs suggest a failing hard drive or loose SATA cable.

Remove the game disc, check for scratches or dirt, clean gently with a soft cloth from center to edge, then retry installation

Clean the disc and retry installation

Power off console completely, then hold power button until second beep to enter Safe Mode, select 'Rebuild Database' option

Power off → Safe Mode → Rebuild Database

Back up save data to cloud or USB, delete the problematic game completely, then reinstall from disc or download

Delete the game's data and reinstall (back up saves first)

Power down console, remove hard drive, check connections, reseat drive and SATA cable, or replace with new drive if needed

Reseat / replace the internal HDD and SATA cable

Back up all save data, perform full system initialization in Settings, then restore saves and reinstall games

Perform a full PS4 initialization and restore cloud saves

Cannot Start Application / Disc or HDD Read Error

E106 means the OS and system partitions are out of sync; the drive is usually fine.

If resets and OSU1 both fail, the internal HDD/SSD or its SATA ribbon may be faulty.

Hold Xbox button for 10 seconds to power off, unplug console for 60 seconds, then restart

Steam Deck Error Codes

Steam Deck Platform Models

Steam Deck